Business mobile phones and your operational strategy

Today, business mobile phones are not just a tool for staying in touch - they are also a vital part of operational strategy for many SMEs.

Shaun O'Keefe from Network Communications has advised many business owners on exactly how mobile phones can help improve their operational performance. 

"It's all about improving the efficiency of both you and your staff," says Shaun. "People who are equipped with a mobile phone can be mobile themselves. They are not tied to a desk and a land line or a computer."

Best of all, the right business mobiles can not only help improve productivity, they can also enhance the level of service you offer your customers - resulting in a win-win situation for all.

Features of business mobiles

Of course, there is a lot more to a business mobile phone than mere voice communications. Depending on the sophistication and brand of phone or phones you choose for your business, you could also enjoy a range of versatile features.

Here's how today's mobile phone features can be applied to meet your business objectives. 

• Email on the go - Stay up to date with what's entering your inbox, even while on the move. This enhances productivity, keeps staff in the loop, and allows them to reply instantly to critical messages. 

While on the road you can also use downtime such as waiting for a meeting to start or travelling, to keep on top of your emails.

• SMS - While it's relatively easy to ignore or miss an email, most people check SMS immediately. "If you need to get in touch with staff or send an important message to your customers, SMS can be an instant - and invaluable - tool," advises Shaun.

SMS marketing is another smart application of technology that can really give your company an edge. 

• Web research - When customers have a query that requires a little research, the information you need is literally at your fingertips. You can also email links to relevant sites or pages for them to peruse later. 
• Built-in GPS - Useful for navigating your way around unfamiliar territory, this can be activated to lock in a real-time location at any stage.
• Voice recording - Dictate notes to yourself as a reminder, or tape client briefings or discussions. This saves the need for a separate voice recorder.
• Camera - Take a snapshot of a particular detail or site and email it directly back to the office. Technological developments mean that the newer phone cameras often do away with the need to carry a separate camera, and avoid you waiting until you're back at the office to download vital pictures.

For more information on how mobile phone technology can help enhance your productivity and customer service, contact a business mobile phone specialist today to discuss what features and phones best suit your needs.