Resolving Windows XP problems to save time and money

It's hands down the most popular computer operating system on the market. And while Windows XP is a dream when it runs smoothly, like anything computer related, it can also have its quirks. Those quirks can sometimes develop into major headaches and result in lost productivity for your business. But don't worry - if you're troubled by Windows XP problems, help is at hand.

A largely dependable system

Edward Wright of Wrighton Computer Services regularly assists businesses with computer issues. He occasionally encounters Windows XP problems, but says they're rare, as it's a very dependable operating system.

"On the whole I've found it to be very reliable," he says. "Most Windows XP problems seem to come about when people try to network their systems with other computers."

Common problems

While Windows XP is not largely problematic, it does have some commonly reported issues. These include:

• unsuccessful updates to the operating system
• inability to connect and disconnect network drives
• computer not powering down at shut down.

Troubleshooting

For the computer savvy, troubleshooting may help determine the cause of the problem. Before attempting to troubleshoot, back up your computer data to an external hard drive or storage device. You should also create a system restore point so you can reverse any changes you make.

Microsoft recommends that you change only one thing at a time when troubleshooting Windows XP problems. That way, you'll be able to tell exactly what does - and doesn't - make a difference.

First steps include:

• uninstalling and reinstalling updates or problem software
• checking your network connections and configurations
• checking your power management settings.

Networking problems

If your computer can't find your network, you may have a problem with your connections, such as the router and network cables. Check that they are secure - often the problem can be as simple as a fellow employee dislodging a cable.

If all your cables are secure, it's time to check your network configuration. This is something best left to IT professionals.

Call in the experts

While you may be tempted to try and fix these problems yourself, calling in the experts is the best option. It ensures that the problem is fixed with minimal disruption to your operations.

Expert help may also prevent further problems that can result from tinkering. And it may not be as costly as you'd expect - after all, Windows XP problems may seem complex to you, but for a computer tech they could take just a few minutes to fix.

Get on with business

Not only can computer problems be costly to your business, the resulting downtime can equate to serious losses in productivity. After all, most of us these days can't imagine even an hour without access to email!

So don't take risks with your business. At the first sign of a Windows XP problem, call in the professionals.