The power of a new employee induction program

You might think the hard work is over once you finally recruit someone to a role in your business. In fact, the new employee induction process - how you go about introducing new employees to your company - can be equally critical to their long-term success and that of your business.

First impressions count

John Browelit of Anson Partners says first impressions really do count. “Welcoming new staff with an employee induction and a handbook that explains how your business operates increases the likelihood that they will feel comfortable and happy with both their role and the company,” he says.

What’s more, new employees who understand how a company works and are made to feel welcome become productive employees far sooner, says John.

“The first few weeks are critical. During this time you want them to be living the dream, not suffering buyer’s remorse and wondering whether joining your company was a good idea.”

Laying a strong foundation

Much of what a new role entails or information about the company may already have been covered during the recruitment process. But once someone is hired, it’s wise to invest some more time introducing them to colleagues and providing further details of their responsibilities and accountabilities.

Equipping them with the tools of the trade is also important, explains John. “Let them know where to go for IT assistance, to have their email set up and make sure they know the geography of your premises.”

And it doesn’t matter whether your company has 50 employees or just five, they will all want to know where the toilets and coffee machine are.

Put it in writing

The information provided during an employee induction can sometimes be overwhelming, so a comprehensive and well-structured employee handbook is a handy reference. This is particularly important for small and medium businesses, who may not have a human resources department to handle queries.

An employee handbook is also a good way of helping new staff understand the values, key policies, benefits and expectations of your business.

By providing a customised, clear and comprehensive handbook you can help promote the professionalism of your workplace, show your employees that you care and, ultimately, save yourself time.

Elements of a good employment handbook

• Company background
• An outline of your corporate culture and approach to business
• Hours and conditions of employment
• Training
• Expectations (dress code, use of emails and mobile telephones while at work, etc.)
• Human resources policies covering:
  • sexual harassment
  • health, safety and the environment
  • holidays and leave
  • performance management
  • privacy
  • disciplinary procedures.

Welcome aboard

A new employee induction program and employee handbook can have long-lasting benefits for both your employees and your business. So to find out more, talk to a specialised employment services consultant today.