Technology & Communication

VOIP (Voice Over Internet Protocol) technology is a communications system that can be well utilised in business. But what exactly is business VOIP?

As a business that supplies or distributes goods, you need to be able to identify which customers are the most important to your continued operations. "That means sorting out which customers are bringing genuine benefits to your business as opposed to the ones who are really noisy," says Managing Director of JIWA Financials David Simmonds.

Sharing and accessing information is imperative for effective business operations, and using a computer router to connect your employees to each other, the internet and your entire customer base, is just as vital.

When you search online for the products and services that your business offers, does your website appear first? If it doesn't, your business could be losing out on sales. A meeting with an SEO consulting firm can ensure that your website stands out from the competition by propelling it to the top of the search-engine rankings.

As a small business grows, so its accounting and financial management software must grow, but what happens when the limitations of that software start to limit the business? What are the options for customising software? What are the costs, and what advantages does custom software deliver?

Proper accounting systems are crucial to small and medium businesses. And a key stage of your business cycle is billing your clients. An invoice might seem like a simple document, but Stephen Coldwell, director of Acute Solutions, says the right billing software is about much more than simply invoicing.

A growing business can quickly lose track of its sales data. That's problematic for salespeople, managers and company directors, all of whom rely on accurate sales information to inform important business decisions.

Ninety per cent of the world's computers run on a Microsoft Windows operating system. When setting up business computers, installing Windows is the best way to stay compatible with your clients, co-workers and customers.

Don't you hate it? You're halfway through an important report or urgent email when, suddenly, your computer restarts without warning. It's enough to make you want to take an axe to it or throw it out the window.